Privacy Policy

At Durham Technical Support, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information.

Information We Collect

We may collect the following information when you contact us or use our services:

• Name and contact details (email, phone number, address).
• Details about your computer systems and software.
• Remote access credentials (only when provided for a specific support session).

How We Use Your Data

Your data is used solely to provide technical support, manage your account, and contact you regarding your repairs or queries. We do not sell your data to third parties.

Confidentiality & Data Security

While performing repairs or data recovery, we may have access to your personal files. We maintain strict confidentiality and will never open, copy, or share your personal data unless it is technically necessary to complete the requested service.

Your Rights

You have the right to request a copy of the information we hold about you or to ask us to delete your personal data from our records.

If you have any questions, please contact us at support@durhamtechnicalsupport.co.uk.